Welcome to Support
Manny Source Learn is built to empower independent artists through education. We know that learning music production, mixing, mastering, and audio engineering can come with questions — and sometimes roadblocks. This page is your home for getting help, sharing feedback, and connecting with our team.
Your questions help us improve the Platform for the entire learning community. No issue is too small, and no idea is too early to share.
How We Can Help
Our support team can assist with a wide range of topics. Below are the most common reasons students reach out. Choose the section that best matches your question and use the contact information at the bottom of the page to get in touch.
Technical Support
Having trouble with audio playback, login, page loading, or a feature that is not working as expected? Let us know what you are experiencing.
When reporting a technical issue, please include:
- The device and browser you are using.
- A clear description of what happened.
- The steps you took before the issue occurred.
- Any error messages you saw.
- Screenshots, if possible.
Account Assistance
Need help with your account? We can help with password resets, email changes, login problems, profile updates, and questions about your account settings.
For security reasons, please reach out from the email address associated with your account whenever possible.
Learning Support
Confused by a lesson, quiz, mission, or concept? Our team can help clarify learning material, explain platform features, and point you toward the right next step in your journey.
While we cannot replace the personalized guidance of Source Mentor, we are happy to help you navigate the learning experience.
Source Mentor Questions
Source Mentor™ is your AI-powered learning coach inside Manny Source Learn. If a response seems unclear, incorrect, or unhelpful, please tell us. Your feedback helps us train and improve the mentor experience.
If you have questions about how Source Mentor uses your learning history or how memory personalization works, you can also review our Privacy Policy or contact us directly.
Bug Reports
Found something broken? We appreciate detailed bug reports. The more information you share, the faster we can investigate and fix it.
Please include the page URL, what you expected to happen, what actually happened, and any steps we can follow to reproduce the issue.
Feature Suggestions
Manny Source Learn is growing, and many of our best ideas come from students. If you have a suggestion for a new lesson, tool, mission, integration, or platform improvement, we would love to hear it.
Future-ready areas include memberships, certificates, student dashboards, community features, downloadable resources, and additional educational tools. Your input helps shape what comes next.
Feedback & Ideas
General feedback is always welcome. Tell us what is working, what could be better, and how Manny Source Learn is helping your creative journey. Every message is read by a real person on our team.
Business Inquiries
For partnership opportunities, press inquiries, licensing questions, and other business matters, please contact us at business@mannysourcelearn.com.
Response Times
We aim to respond to all support requests within 1–2 business days. During busy periods or platform updates, it may take a little longer, but we do our best to reply as quickly as possible.
For the fastest resolution, please choose the correct support category and include all relevant details in your first message.
Community Guidelines for Support
To keep support respectful and productive for everyone, we ask that you:
- Be respectful and constructive in all communications.
- Do not share account passwords or sensitive personal information.
- Use one message thread per issue when possible.
- Allow reasonable time for our team to investigate and respond.
We reserve the right to decline support requests that are abusive, fraudulent, or violate our Terms & Conditions.
Frequently Asked Questions (Future-Ready)
A dedicated FAQ section is coming soon. In the meantime, if you have a common question about getting started, lessons, progress tracking, or account setup, feel free to email us and we will point you in the right direction.
Contact Information
The best way to reach us is by email. We read every message and route it to the right person on our team.
Manny Source Learn Support
Email: support@mannysourcelearn.com
Typical response time: 1–2 business days
Email supportFor business inquiries: business@mannysourcelearn.com